Plowing update: Neighborhood completed, despite harsh conditions
The Eagle Nest Board of Directors would like to thank residents for their patience and understanding as our contractors worked to clear our streets during extremely difficult and record-setting weather conditions.
Granted, it took crews more than two days to finish our neighborhood (Warbler and Tanager courts were the last to be cleared Tuesday morning). But as many of you know, Sunday's storm was unlike any Indianapolis has seen in decades: heavy snow accumulations, deadly cold temperatures, massive business closures and power failures, and a mayoral decree to ban all road travel except for emergency vehicles.
Our crews worked long and late hours, encountering mechanical challenges beyond their control. Yet in the end, all our streets -- including the cul-de-sacs, long ignored in years past -- were cleared better than most of the surrounding neighborhoods. Compare our final plow job to DPW's efforts on public streets and the value of our contractor's work becomes quite clear.
As you might expect, we received a few calls -- 19 total -- during the past three days, most of which centered on questions about the timing of plowing and a few with criticisms. Actually, only eight out of 419 homes actually complained -- a drastic reduction compared to years past. That speaks volumes to the patience and understanding of residents.
Clubhouse manager Kelly Wright did an outstanding job communicating with our contractor and directing callback efforts to rectify trouble spots. We learned a few lessons and received several resident suggestions, all of which should make our next big snow more manageable. Thankfully, no one was injured and no major damage was reported (well, we lost one mailbox).
Feel free to contact Kelly Wright (click her name for an email link) if you want to report a damage claim or other concern, compliment or suggestion. Thanks, and Happy New Year!
-- Submitted by Scott Thien
Granted, it took crews more than two days to finish our neighborhood (Warbler and Tanager courts were the last to be cleared Tuesday morning). But as many of you know, Sunday's storm was unlike any Indianapolis has seen in decades: heavy snow accumulations, deadly cold temperatures, massive business closures and power failures, and a mayoral decree to ban all road travel except for emergency vehicles.
Our crews worked long and late hours, encountering mechanical challenges beyond their control. Yet in the end, all our streets -- including the cul-de-sacs, long ignored in years past -- were cleared better than most of the surrounding neighborhoods. Compare our final plow job to DPW's efforts on public streets and the value of our contractor's work becomes quite clear.
As you might expect, we received a few calls -- 19 total -- during the past three days, most of which centered on questions about the timing of plowing and a few with criticisms. Actually, only eight out of 419 homes actually complained -- a drastic reduction compared to years past. That speaks volumes to the patience and understanding of residents.
Clubhouse manager Kelly Wright did an outstanding job communicating with our contractor and directing callback efforts to rectify trouble spots. We learned a few lessons and received several resident suggestions, all of which should make our next big snow more manageable. Thankfully, no one was injured and no major damage was reported (well, we lost one mailbox).
Feel free to contact Kelly Wright (click her name for an email link) if you want to report a damage claim or other concern, compliment or suggestion. Thanks, and Happy New Year!
-- Submitted by Scott Thien
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